Privacy Policy

1. Information we collect

We may collect information you choose to share with us, such as your name, business name, email address, optional phone number, the channel your customers use, and details about your inquiry. If you communicate through a Junra service — a phone call, website chat, or a message on Instagram, WhatsApp, Facebook Messenger or SMS — the information you provide during that conversation may also be collected.

2. How we use information

We use information to respond to inquiries, understand business needs, prepare consultations and provide requested support.

3. AI-assisted conversations

Some Junra services may use AI to answer general questions, collect details and prepare a request for follow-up. Depending on how a service is configured, a conversation may also be recorded or transcribed. Where notice or permission is required, we provide it at the appropriate time.

4. Service providers

Junra may use trusted service providers to support functions such as website hosting, communications, scheduling, customer management and AI-assisted services. Information is shared only as needed to provide the relevant function.

5. Keeping information

We take reasonable steps to look after the information entrusted to us. Information is kept only for as long as it is reasonably needed for the purpose for which it was collected.

6. Your choices

You may contact us to ask about personal information connected with you or to request an update or deletion where appropriate. We will review each request and respond as reasonably required.

7. Contact us

If you have a question about privacy or how Junra handles information, please contact us at:

privacy@junra.ca